Announcements

KUALA LUMPUR – Public Islamic Bank Berhad (“PIBB”) confirms that one (1) of its employee from 25^th floor of Menara Public Bank in Wilayah Persekutuan Kuala Lumpur has tested positive for COVID-19 on 23 July 2021.
 
Deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employees had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.
 
Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.
 

KUALA LUMPUR – Public Islamic Bank Berhad (“PIBB”) confirms that one (1) of its employee from Putrajaya branch in Wilayah Persekutuan Putrajaya has tested positive for COVID-19 on 15 July 2021.
 
Deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employees had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.
 
Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.
 

SCANWOLF CORPORATION BERHAD

Click here for more information.

Dear Valued Customer,

Payment to Majlis Bandaraya Pulau Pinang via Bill Payment has been discontinued with immediate effect. Please make payment via JomPAY channel.

Dear Valued Cardmembers,

Kindly be informed that effective 1 August 2021, insurance transactions (MCC5960 and MCC6300) will be excluded from earning all PB/PIB Credit Cards/-i rewards, including but not limited to:

• Cash MegaBonus
• Cash Rebate / Cash Back
• Air Miles Points
• VIP Points

Below card features will not be affected by this revision:

Please contact our PB Card Services at 03-2176 8000 or email at custsvc@publicbank.com.my if you have any queries.

Thank you.

Please be informed that we will be launching a new “PB Fixed Deposit/Term Deposit-i” Campaign starting from 1 July 2021 to 30 September 2021.

Click here for the revised Terms & Conditions.
 

Kempen PB Deposit Tetap/Deposit Bertempoh-i

Dimaklumkan bahawa kami akan melancarkan Kempen “PB Deposit Tetap/Deposit Bertempoh-i” baharu bermula pada 1 Julai 2021 hingga 30 September 2021.

Klik sini untuk Terma dan Syarat yang disemak semula.

PB Debit Cards/ PB Credit Cards/ PIB Credit Cards-i

Dear Valued Cardmembers,

It is important to keep your personal details updated at all times.

Kindly click here to download form, complete and email your completed form to us at custsvc@publicbank.com.my. We are glad to assist.

Thank you.

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that there are seventeen (17) additional COVID-19 confirmed cases reported during the period 30 May 2021 to 7 June 2021 involving staff based at the following locations:

Deep cleaning and sanitization activities have been carried out in all the affected floors, common areas and branch premises except for Taman Taming Jaya branch as the last working day of the affected staff was more than 10 days. The sanitization procedures are in accordance with Kementerian Kesihatan Malaysia (KKM) guidelines.

As an added precaution, employees who had come into close contact with the affected employees had been placed on home-quarantine and arrangement had been made for affected staff to undergo screening at Bank’s appointed hospital/screening centre. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

Dear Valued Customers,

Please be informed that with effect from 1 July 2021, the PB eFixed Deposit (PB eFD) will be enhanced to allow Islamic Current Account-i / Savings Account-i (CASA-i) (available to selected CASA-i only as determined by the Bank from time to time) to be selected as the designated Current / Savings Account during the PB eFD account opening and linked to the PB eFD for placement, withdrawal and interest crediting purposes

The “Terms & Conditions of PB eFixed Deposit” (T&C of PB eFD) will also be enhanced with clarity on the clause pertaining to the eligibility in relation to Foreign Account Tax Compliance Act (FATCA) and Common Reporting Standard (CRS) Indicia.

The revised T&C of PB eFD will be made available in the Bank’s website from 1 July 2021 onwards.

Thank you.
 

Peningkatan PB e-Deposit Tetap

Pelanggan yang Dihargai,

Dimaklumkan bahawa bermula pada 1 Julai 2021, PB e-Deposit Tetap (PB eFD) akan dipertingkatkan untuk membolehkan Akaun Semasa-i / Akaun Simpanan-i (CASA-i) Islam (disediakan untuk CASA-i terpilih sahaja seperti yang ditentukan oleh Bank dari semasa ke semasa) dipilih sebagai Akaun Semasa / Simpanan yang Ditentukan semasa pembukaan akaun PB eFD dan dirangkaikan kepada PB eFD bagi tujuan peletakan, pengeluaran dan pengkreditan faedah.

“Terma dan Syarat PB e-Deposit Tetap” (Terma dan Syarat PB eFD) juga akan dipertingkatkan dengan kejelasan pada fasal yang berkaitan dengan kelayakan untuk Tanda Akta Pematuhan Cukai Asing (FATCA) dan Standard Pelaporan Bersama (CRS).

Terma dan Syarat PB eFD yang disemak semula itu boleh didapati dalam laman web Bank mulai 1 Julai 2021 dan seterusnya.

Terima kasih.

Illegal Foreign Exchange Trading Scheme refers to the buying or selling of foreign currency by an individual or company in Malaysia with any person who is not a licensed onshore bank or any person who has not obtained the approval of Bank Negara Malaysia under the Financial Services Act 2013 or Islamic Financial Services Act 2013.

Click here for more information.

Dear Valued Customer,

Please be informed that bill payment to UOB Kay Hian Securities (M) Sdn Bhd (Kota Kinabalu) via PBe, PB engage and PB enterprise channels will no longer be available with immediate effect. Notwithstanding this, the bill payment to UOB Kay Hian Securities (M) Sdn Bhd (Johor and Penang) are still available in the bill payment menu under the aforesaid 3 channels.

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that two (2) of its employees, one (1) each from Public Bank – Bandar Sunway branch, Selangor and Rasah branch, Negeri Sembilan had tested positive for COVID-19 on 20 May 2021.

Public Bank - Sunway branch has been temporarily closed from 20 May 2021 and Public Bank – Rasah branch will be closed from 24 May 2021. Deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

Effective 19 May 2021, ‘Instant Transfer’ will be known as ‘DuitNow Transfer’ on PBe, PB engage MY and PB enterprise.

For more details on the renaming, please click here.
 

Mulai 19 Mei 2021, ‘Pindahan Segera’ akan dikenali sebagai ‘DuitNow Transfer’ dalam PBe, PB engage MY dan PB enterprise.

Untuk maklumat lanjut mengenai penamaan semula itu, sila klik sini.
 

从 2021年5月 19 日起，PBe，PB engage MY 和 PB enterprise上的 ‘即时转账’ 将称为 ‘DuitNow Transfer’。

欲了解更多关于上述更名的详情，请按此。

Click here for Financial Results as at 31 March 2021.
Click here for Pillar 3 Disclosure.
 

Dear Valued Cardmembers,

Kindly be informed that effective 1 June 2021, automatic travel insurance of up to RM500,000 for Public Islamic Bank Visa/Mastercard Platinum Credit Card-i will be removed.

Please contact our PB Card Services at 03-2176 8000 or email at custsvc@publicbank.com.my if you have any queries.

Thank you.

Click here for Financial Results as at 31 December 2020.
Click here for Pillar 3 Disclosure.
 

Illegal Foreign Exchange Trading Scheme refers to the buying or selling of foreign currency by an individual or company in Malaysia with any person who is not a licensed onshore bank or any person who has not obtained the approval of Bank Negara Malaysia under the Financial Services Act 2013 or Islamic Financial Services Act 2013.

Click here for Financial Results as at 31 December 2020.

1) Temporary Closure of Jalan Sungai Besi Branch

2) Resumption of Business for Selayang Branch

Dear Valued Customer,

We wish to inform that Jalan Sungai Besi Branch (JSB) has been temporarily closed for business w.e.f. 5 February 2021 (Friday) until further notice. Pursuant to the above, Changkat Thamby Dollah Branch (CTD) will be the partner branch for the closed JSB.

Selayang Branch which was closed earlier on 21 January 2021 has resumed business w.e.f. 5 February 2021 (Friday).

The updated list of Branches/Business Units affected by the temporary closure is as set out below:

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

 

1) Penutupan Sementara Cawangan Jalan Sungai Besi

2) Penerusan Semula Perniagaan Cawangan Selayang

Pelanggan yang Dihargai,

Dimaklumkan bahawa Cawangan Sungai Besi (JSB) akan ditutup buat sementara untuk perniagaan bermula pada 5 Februari 2021 (Jumaat) hingga diberitahu kelak. Berikutan itu, Cawangan Changkat Thamby Dollah (CTD) akan bertindak sebagai cawangan pekongsi untuk JSB.

Cawangan Selayang yang ditutup sebelum ini pada 21 Januari 2021 akan memulakan semula perniagaan bermula pada 5 Februari 2021 (Jumaat).

Senarai terkini Cawangan/Unit perniagaan yang terlibat dengan penututpan sementara iatu adalah seperti di bawah:

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Sekiranya anda memerlukan butir-butir lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tidak terganggu, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

 

1) 暂时关闭 – 新街场路分行

2) 恢复营业 – 士拉央分行

亲爱的顾客，

本行谨此通知，从2021年2月5日 (星期五)起，新街场路分行(JSB)暂时关闭营业，直至另行通知为止。有鉴于此，Changkat Thamby Dollah 分行(CTD) 将作为关闭之新街场路分行的伙伴分行。

先前于2021年1月21日关闭的士拉央分行，已从2021年2月5日（星期五）起，恢复营业。

受到暂时关闭影响的最新分行/业务单位列表如下：

暂时关闭的业务单位列表

倘若您需要获得关于伙伴分行的进一步详情，请按以下链接：

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易，這是人身距离措施的一部分，以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

Temporary Closure of Tangkak Branch and Kuala Dungun Branch

Dear Valued Customer,

We wish to inform that Tangkak Branch (TKK) and Kuala Dungun Branch (KDN) have been temporary closed for business w.e.f. 4 February 2021 (Thursday) until further notice.

Muar Branch and Chukai Branch will act as the partner branches for TKK and KDN respectively.

The updated list of Branches/Business Units affected by the temporary closure is as set out below:

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.
 

Penutupan Sementara Cawangan Tangkak dan Cawangan Kuala Dungun

Pelanggan yang Dihargai,

Dimaklumkan bahawa perniagaan di Cawangan Tangkak (TKK) dan Cawangan Kuala Dungun (KDN) ditutup buat sementara bermula pada 4 Februari 2021 (Khamis) sehingga diberitahu kelak.

Cawangan Muar dan Cawangan Chukai akan bertindak sebagai cawangan pekongsi masing-masing untuk TKK dan KDN.

Senarai terkini Cawangan/Unit Perniagaan yang terlibat dengan penutupan sementara adalah seperti yang berikut:

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Sekiranya anda memerlukan butir-butir lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tidak terganggu, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.
 

暂时关闭东甲分行和瓜拉龙运分行

亲爱的顾客，

本行谨此通知，从2021年2月4日（星期四）起，东甲分行 (TKK) 和 瓜拉龙运分行 (KDN) 暂时关闭营业，直至另行通知为止。

麻坡分行和朱盖分行将分别作为东甲分行和瓜拉龙运分行的伙伴分行。

受到暂时关闭影响的最新分行/业务单位列表如下：

暂时关闭的业务单位列表

倘若您需要获得关于伙伴分行的进一步详情，请按以下链接：

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易，這是人身距离措施的一部分，以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

1) Resumption of Business for Pandan Indah Branch, Subang Jaya Branch, Subang Jaya Share Investment Unit and Jalan Sultan Sulaiman HPC

2) Temporary Closure of Jalan Raja Chulan Branch (JRC)

Dear Valued Customer,

We wish to inform that the;

• Resumption of business for Pandan Indah Branch, Subang Jaya Branch, Subang Jaya Share Investment Unit and Jalan Sultan Sulaiman HPC w.e.f. 20 January 2021 (Wednesday) which were closed earlier.

• Jalan Raja Chulan Branch (JRC) has been temporarily closed for business w.e.f. 20 January 2021 (Wednesday) until further notice. Pursuant to the above, Jalan Raja Laut (JRL) will be the partner branch for the closed JRC.

The updated list of Branches/Business Units affected by the temporary closure is as set out below:

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.
 

1) Penerusan semula Perniagaan Cawangan Pandan Indah, Cawangan Subang Jaya, Unit Pelaburan Saham Subang Jaya dan Pusat Sewa Beli (PSB) Jalan Sultan Sulaiman

2) Penutupan Sementara Cawangan Jalan Raja Chulan Branch (JRC)

Pelanggan yang Dihargai,

Dimaklumkan bahawa;

• Perniagaan Cawangan Pandan Indah, Cawangan Subang Jaya, Unit Pelaburan Saham Subang Jaya serta Unit Pelaburan Saham dan PSB Jalan Sultan Sulaiman yang sebelum ini ditutup diteruskan semula bermula pada 20 Januari 2021 (Rabu).

• Cawangan Jalan Raja Chulan (JRC) telah ditutup buat sementara untuk perniagaan bermula pada 20 Januari 2021 (Rabu) sehingga diberitahu kelak. Berikutan itu, Jalan Raja Laut (JRL) akan menjadi cawangan pekongsi bagi JRC.

Senarai terkini Cawangan/Unit Perniagaan yang terlibat dengan penutupan sementara adalah seperti yang berikut:

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Sekiranya anda memerlukan butir-butir lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tidak mengalami gangguan, sebagai sebahagian daripada langkah-langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.
 

1) 班登英达分行，梳邦再也分行，梳邦再也股票投资单位和苏丹苏莱曼路租购中心恢复营业

2) 拉惹朱兰路分行 (JRC) 暂时关闭

亲爱的顾客，

本行谨此通知，

• 先前关闭的班登英达分行，梳邦再也分行，梳邦再也股票投资单位和苏丹苏莱曼路租购中心，已从2021年1月20日 (星期三) 起，恢复营业。

• 拉惹朱兰路分行 (JRC) 从2021年1月20日日 (星期三) 起暂时关闭，直至另行通知为止。有鉴于此，拉惹劳勿路分行 (JRL) 将成为已关闭之拉惹朱兰路分行 (JRC) 的伙伴分行。

受到暂时关闭影响的最新分行/业务单位列表如下：

暂时关闭的业务单位列表

倘若您需要获得关于伙伴分行的进一步详情，请按以下链接：

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易，這是人身距离措施的一部分，以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Jalan Raja Chulan Branch, in Kuala Lumpur has tested positive for COVID-19 on 19 January 2021. The said employee last reported to work on 14 January 2021.

The affected branch has been temporarily closed from 20 January 2021, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

Dear Valued Customer,

Following the State Government of Sarawak’s Movement Control Order (MCO) and Conditional Movement Control Order (CMCO) in the selected districts of Sarawak, the banking/business hours of the following Branches (Br)/Hire Purchase Centre (HPC)/Hire Purchase Hubs (HPHs) in Sarawak have been revised w.e.f. 18 January 2021 (Monday) as set out below:

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Semakan Semula Waktu Perbankan/Perniagaan bagi Unit Perniagaan

Pelanggan yang Dihargai,

Berikutan pengumunan Kerajaan Negeri Sarawak mengenai pelaksanaan Perintah Kawalan  Pergerakan (PKP) dan Perintah Kawalan Pergerakan Bersyarat (PKPB) di daerah terpilih di Sarawak, waktu perbankan/perniagaan bagi Cawangan (Cw)/Pusat Sewa Beli/Hab Sewa Beli yang berikut di Sarawak telah disemak semula bermula pada 18 Januari 2021 (Isnin):

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tiada mengalami gangguan, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

更改业务单位的银行营业时间

亲爱的顾客，

随着砂拉越州政府宣布在部分区域实施行动管制令(CMO)和有条件行动管制令(CMCO), 本银行在砂拉越以下的分行/租购中心/租购枢纽中心的银行营业时间，从2021年1月18日起 (星期一) 更改如下：

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易，這是人身距离措施的一部分，以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

PB Debit Cards/ PB Credit Cards/ PIB Credit Cards-i

Dear Valued Cardmembers,

It is important to keep your personal details updated at all times.
Kindly click here to download form, complete and email your completed form to us at custsvc@publicbank.com.my. We are glad to assist.

Thank you.

Dear Valued Customer,

Following the announcement by the government on the implementation of nationwide MCO/CMCO/RMCO, the banking/business hours of Branches/ Hire Purchase Centers (HPC)/ Hire Purchase Hubs (HPH) have been revised as set out below:

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.
 

Semakan Semula Waktu Perbankan/Perniagaan bagi Unit Perniagaan

Pelanggan yang Dihargai,

Berikutan pengumunan Kerajaan mengenai pelaksanaan PKP/PKPB/PKPP di seluruh negara, waktu perbankan/perniagaan bagi Cawangan/Pusat Sewa Beli/Hab Sewa Beli telah disemak semula seperti yang berikut:

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tiada mengalami gangguan, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.
 

更改业务单位的银行营业时间

亲爱的顾客，

随着政府宣布在全国实施行动管制令(CMO)/有条件行动管制令(CMCO)/复原行动管制令(RMCO), 本银行各分行/租购中心/租购枢纽中心的银行营业时间更改如下：

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易，這是人身距离措施的一部分，以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

Dear Valued Customer,

We wish to inform that the partner branch of Subang Jaya Branch (SJA) under temporary closure w.e.f. 7 January 2021 (Thursday) has been revised as follows:

Kepong (KPG) Share Investment Unit (SIU) as the partner business unit for SJA SIU remains unchanged.

The updated list of Branches/Business Units affected by the temporary closure is as set out below:

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Pertukaran Cawangan Pekongsi bagi Cawangan Subang Jaya

Pelanggan yang Dihargai,

Dimaklumkan bahawa cawangan pekongsi bagi Cawangan Subang Jaya (SJA) yang kini ditutup buat sementara bermula pada 7 Januari 2021 (Khamis) telah ditukar seperti yang berikut:

Unit Pelaburan Saham Kepong (KPG) (SIU) kekal sebagai unit perniagaan pekongsi Unit Pelaburan Saham Subang Jaya (SJA).

Senarai terkini Cawangan/Unit Perniagaan yang terlibat dengan penutupan sementara itu adalah seperti yang berikut:

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Sekiranya anda memerlukan butiran lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tiada mengalami gangguan, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

更改梳邦再也分行的伙伴分行

亲爱的顾客，

本行谨此通知，从2021年1月7日（星期四）起暂时关闭的梳邦再也分行 (SJA) 的伙伴分行，更改如下：

甲洞股票投资单位 (KPG SIU) 作为梳邦再也股票投资单位 (SJA SIU) 的伙伴业务单位的安排保持不变。

受到暂时关闭影响的最新分行/业务单位列表如下：

暂时关闭的业务单位列表

倘若您需要获得关于伙伴分行的进一步详情，请按以下链接：

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易，這是人身距离措施的一部分，以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

Click here for Financial Results as at 30 September 2020.
Click here for Pillar 3 Disclosure.
 

Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Papar Branch, in Sabah has tested positive for COVID-19 on 21 October 2020. The said employee had not reported to work since 9 October 2020.

The affected branch has been temporarily closed from 21 October 2020, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

Dear Valued Customers,

We regret to inform that our PBe Customer Support Help Desk is experiencing an influx of calls during CMCO. Your call may be diverted to ATM Help Desk for assistance. If you have any queries or experiencing problems regarding PBe or PB engage, please contact our customer support via email at customersupport@publicbank.com.my. Our Customer Support team will contact you as soon as possible.

Thank you for your cooperation and understanding.

Resumption of Business for Tawau Branch & Temporary Closure of Kota Damansara Branch

Dear Valued Customer,

We wish to inform that Tawau Branch has resumed business w.e.f 12 October 2020 and the banking hours has been revised as 9:30am to 3:00pm until further notice.

Meanwhile, Kota Damansara Branch has temporarily ceased operations starting from 12 October 2020 until further notice. For alternative arrangement, customers may visit the nearest partner branch i.e. Damansara Jaya for essential financial services.

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Thank you.
 

Penerusan Perniagaan bagi Cawangan Tawau dan Penutupan Sementara Cawangan Kota Damansara

Pelanggan yang Dihargai,

Dimaklumkan bahawa perniagaan di Cawangan Tawau telah diteruskan semula bermula semalam, 12 Oktober 2020 dengan waktu perbankannya diubah dari pukul 9.30 pagi hingga 3.00 petang sehingga ke tarikh yang akan dimaklumkan kelak.

Sementara itu, operasi di Cawangan Kota Damansara telah dihentikan sementara mulai semalam, 12 Oktober 2020 sehingga diberitahu kelak. Sebagai alternatif, pelanggan boleh mengunjungi cawangan pekongsi terdekat iaitu Damansara Jaya untuk perkhidmatan kewangan penting.

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Untuk butiran lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Terima kasih.

斗湖分行恢复营业, 哥打白沙罗分行暂时关闭

亲爱的顾客，

谨此通知，我们的斗湖分行从2020年10月12日起恢复营业，而银行营业时间将修改为早上9时30分至下午3时，直至另行通知为止。

与此同时，哥打白沙罗分行 将从2020年10月12日起暂停营业，直至另行通知为止。作为替代安排，顾客可前往邻近的伙伴分行，即白沙罗再也分行，以获得重要的金融服务。

暂时关闭的部分业务单位列表

倘若您需要获得伙伴分行的进一步详情，请按以下链接：

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx

谢谢。

Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Kota Damansara Branch, in Selangor has tested positive for COVID-19 on 12 October 2020. The said employee had not reported to work since 7 October 2020.

The affected branch has been temporarily closed from 12 October 2020, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

Dear Valued Customers,

The Bank has launched the Lembaga Hasil Dalam Negeri Malaysia (LHDNM) e-Stamp Duty Service via PBe and PB enterprise’s Bill Payment.

Customers can make stamp duty payment to LHDNM by key in the Adjudication Number provided by LHDNM as the payment reference.

How to perform e-Stamp Duty payment:

1. Retail Customer
   1. Logon to the online banking
   2. Select “Bill Payment”
   3. Select “Lembaga Hasil Dalam Negeri (STAMP)” then click “Next”
   4. Choose your “From Account” and enter the “Adjudication Number”
   5. Click “Request PAC Now” and enter the PAC number
   6. Click “Confirm” to complete the transaction


2. Corporate Customer (Maker)
   1. Logon to the online banking
   2. Select “Bill Payment”
   3. Select “Lembaga Hasil Dalam Negeri (STAMP)” then click “Next”
   4. Choose your “From Account” and enter the “Adjudication Number”
   5. Click “Submit”
    

   Corporate Customer (Authorizer)

   1. Logon to the online banking
   2. Click “Pending Approval”
   3. Select the transaction(s) that need to authorize and click “Approve”
   4. Enter the “SecureSign Code”
   5. Click “Confirm” to complete the transaction

Additional Notes:
Please register with STAMPS before proceed with the Stamp Duty payment via PBe and PB enterprise.

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Bintang Walk Branch, in Wilayah Persekutuan has tested positive for COVID-19 on 7 October 2020. The said employee had not reported to work since 29 September 2020. The employee contracted COVID-19 from family members.

The affected branch has been temporarily closed from 7 October 2020, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

Please click here.

Dear Valued Customers,

Effective 28 August 2020, Telekom Malaysia (TM) will change the Biller Code Name for Biller Code 8888 from TM Unifi Home to TM Unifi.

Kindly refer to the JomPAY Biller Code as printed on your latest TM Bill before making payment.

Important Notes:

1. Customers who have set the bill as their Favourite, please ensure that you remove the bill to avoid any transaction failure.
2. You may update/ register your TM bill as Favourite by using the latest JomPAY Biller Code Name.

Thank you.

Dear Valued Cardmembers,

Kindy be informed that effective 1 October 2020, all Direct Debit transactions will be excluded from earning any forms of card rewards and/or points.

Please contact our PB Card Services at 03-2176 8000 or email at custsvc@publicbank.com.my if you have any queries.

Thank you.

Click here for Financial Results as at 30 June 2020.
Click here for Pillar 3 Disclosure.
 

Dear Valued Customers,

Please be informed that effective 3 September 2020, there will be a revision on the following Terms and Conditions in PBe and PB engage.

1. Terms and Conditions Governing Public Bank Online Banking (PBe) and Mobile Banking (PB engage)
2. Terms and Conditions Governing the National Addressing Database (NAD)
3. Terms and Conditions Governing the DuitNow Service 
4. National Bill Payment Scheme (JomPAY) Terms and Conditions  

Public Bank and Public Islamic Bank are participating financial institutions of RM1.0 billion PENJANA Tourism Financing (PTF) Scheme to support viable Small & Medium Enterprises (SMEs) in tourism sector, by preserving their capacity as well as assisting them to undertake the necessary investment to adjust and remain viable post-COVID-19.

Salient features of the PTF:

• Loan / Financing up to RM300,000 per SME
• Financing rate of 3.5% fixed per annum
• Moratorium period of 12 months
• Business in operation for a minimum of 2 years
• Recipients of Special Relief Facility's (SRF) and PENJANA SME Financing's (PSF) are not eligible

Terms and conditions apply.

PTF will be available in August 2020. For more information / application, please contact nearest Public Bank and Public Islamic Bank Branches.

PBB/PIBB is ready to assist customers who are not able to meet loan/financing repayment/payment post moratorium ending on 30 September 2020.

PBB/PIBB Repayment Assistance Programme shall be launched soon. A simplified application process will be available at our digital platform upon launching of the Programme.

The Repayment Assistance Programme will comprise flexible repayment terms, which includes reduced monthly instalment and extension of loan/financing tenure.

Further announcement will be made soon upon launching of PBB/PIBB Digital Repayment Assistance Programme.

Further Reschedule Arrangement To Assist Customers Affected By COVID-19 Pandemic (PBrnr)

Invitation to all customers to engage PBB/ PIBB Branches/ Regional Credit Control Centres (Retail Loans/ Financing)/ Credit Administration Centres (Hire Purchase) to promptly reschedule repayment arrangement before 30 September 2020 (as the existing loan/ financing repayment moratorium will expire then).

Simplified digital applications and approval processes for reschedule repayment arrangement is available at https://apply.pbebank.com/pbrnr.

Penjadualan Semula Selanjutnya Untuk Membantu Pelanggan yang Terkesan oleh Pandemik COVID-19 (PBrnr)

Pelawaan kepada semua pelanggan untuk menghubungi Cawangan/Pusat Kawalan Kredit Wilayah PBB/ PIBB (Pinjaman/ Pembiayaan Runcit)/ Pusat Pentadbiran Kredit  (Sewa Beli) untuk membuat Aturan Pembayaran Balik Dijadual Semula dengan segera sebelum 30 September 2020 (memandangkan moratorium pembayaran balik pinjaman/ pembiayaan akan berakhir pada tarikh tersebut).

Aplikasi digital dipermudahkan dan proses kelulusan untuk aturan pembayaran balik dijadual semula disediakan di https://apply.pbebank.com/pbrnr.

Public Bank and Public Islamic Bank are participating financial institutions of RM2.0 billion PENJANA SME Financing (PSF) Scheme to support Small & Medium Enterprises (SMEs) that are adversely impacted by the COVID-19 pandemic.

Salient features of the PSF:

• Loan / Financing up to RM500,000 per SME.
• Financing rate of 3.5% fixed per annum.

Dear Valued Customers,

Please be informed that the Operating Hours for all Self Service Terminals. i.e. ATM/CRM/CDM have resumed back to 06:00 a.m. to 12:00 midnight.

Thank you.

Click here for Financial Results as at 31 March 2020.
Click here for Pillar 3 Disclosure.
 

(Updates pursuant to Ministry of Finance announcement on 6 May 2020)

There will be no interest or charges on the deferred instalment.

However, as a procedural requirement, HP & AITAB HP-i customers are required to complete the Confirmation Form not later than 15 June 2020.

Please CLICK HERE to access the Confirmation Form.

For further details, please refer to:
Frequently Ask Questions (FAQs)

Should you decide not to take up the HP Moratorium please notify your account holding branch in writing by 15 June 2020. You are then required to resume the monthly instalment payments immediately.

Please call our HP Moratorium hunting lines from Monday to Thursday (8.45 a.m. to 5.45 p.m.) and on Friday (8.45 a.m. to 4.45 p.m.) excluding Public Holidays should you require further assistance.

HP Moratorium Hunting Lines: 03-21767701, 03-21767702, 03-21767703

Dear Valued Customer,

We wish to inform that Petaling Jaya Old Town Branch will temporarily cease operations starting from 12 May 2020 until the Enhanced Movement Control Order is lifted.

For alternative arrangement, customers may visit the nearest partner branch i.e. Petaling Jaya New Town Branch for essential financial services.

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilize the Bank’s electronic banking, mobile banking and other online services, as part of its social distancing measures to ensure effective containment of COVID-19 outbreak.

Should you require further details of the partner Branches/Hire Purchase Centres, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Thank you.

Penutupan Sementara Cawangan Petaling Jaya Old Town

Pelanggan yang Dihargai,

Dimaklumkan bahawa Cawangan Petaling Jaya Old Town akan berhenti beroperasi buat sementara waktu mulai 12 Mei 2020 sehingga Perintah Kawalan Pergerakan yang diperketatkan ditarik balik.

Sebagai pengaturan alternatif, pelanggan boleh mengunjungi cawangan pekongsi terdekat, iaitu Cawangan Petaling Jaya New Town untuk perkhidmatan kewangan penting.

Saluran perbankan dalam talian Bank tidak terganggu. Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik Bank, perbankan mudah alih dan perkhidmatan dalam talian lain, sebagai sebahagian daripada langkah pematuhan jarak sosial untuk menyekat penularan COVID-19 dengan berkesan.

Sekiranya anda memerlukan butiran lanjut mengenai cawangan pekongsi/Pusat Sewa Beli, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

暂时关闭八打灵再也旧区分行

亲爱的顾客，

谨此通知，八打灵再也旧区分行从2020年5月12日起暂停营业，直至加强的行动管制令取消为止。

作为替代安排，顾客可拜访邻近的伙伴分行，即八打灵再也新区分行，以获得重要的金融服务。

本银行的在线银行渠道仍然不受干扰。至于银行交易，顾客受劝告善用本银行的电子银行，流动银行和其他在线服务，作为它确保有效抑制新型冠状肺炎病毒蔓延的社交距离措施。

倘若您需要更多关于伙伴分行/租购中心的详情，请按以下的链接：

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx

谢谢。

Click here for the List of Business Units to Resume Business w.e.f. 8 May 2020 and 13 May 2020 respectively.

Click here for the List of Business Units Affected by Temporary Closure as at 8 May and 13 May respectively.



Klik di sini untuk Senarai Unit Perniagaan yang meneruskan perniagaan bermula pada 8 Mei 2020 dan 13 Mei 2020.

Klik di sini untuk Senarai Unit Perniagaan yang Terbabit dengan Penutupan Sementara pada 8 Mei 2020 dan 13 Mei 2020.

部分业务单位恢复营业

亲爱的顾客，

谨此通知，本行在政府行动管制令下于较早前关闭的业务单位，将分阶段恢复营业，详情如下：

1. 从2020年5月8日 (星期五)起，17 家分行将恢复营业。所有业务单位的银行/营运时间为上午9.30 分至下午2时。
2. 从2020年5月13日 (星期三)起，7 家分行和1家租购中心将恢复营业。所有业务单位的银行/营运时间为上午9.30 分至下午3时。
3. 从2020年5月18日 (星期一)起，所有业务单位的一般银行/营运时间为上午9.30 分至下午4时。

请按此以获得分别于2020年5月8日及2020年5月13日恢复营业的业务单位列表。

请按此以获得截至2020年5月8日及2020年5月13日为止仍然暂时关闭的业务单位列表。

谢谢。

Dear Valued Customers,

Please be informed that the Bank adopts a “zero-tolerance approach” towards any form of bribery and corruption in conducting its business. The Bank’s staff are to refrain from offering or receiving any gifts, entertainment, hospitality and non-business travel to/from external party in the course of their duties.

This policy is adopted as means to avoid conflict of interest or appearance of such in our business dealings/in all aspect of the Bank’s business conduct.

Click here for more details.

Thank you.

Dasar Anti-Rasuah dan Anti-Sogokan

Pelanggan yang Dihargai,

Dimaklumkan bahawa Bank mengamalkan "pendekatan sifar toleransi" terhadap apa-apa bentuk rasuah dan sogokan semasa menjalankan perniagaan. Kakitangan Bank dilarang daripada menawarkan atau menerima apa-apa hadiah, hiburan, hospitaliti dan perjalanan yang bukan bagi tujuan perniagaan kepada/daripada pihak luar semasa menjalankan tugas mereka.

Dasar ini diguna pakai bagi mengelakkan konflik kepentingan atau keadaan sedemikian dalam semua urusan perniagaan/aspek pelaksanaan perniagaan oleh Bank.

Klik di sini untuk maklumat lanjut.

Terima kasih.

反贿赂和反腐败政策

尊敬的客户，

谨此通告，本银行在处理业务时，对任何形式的贪污贿赂和腐败事项采取“零容忍方式”。本银行的职员在执行职务时，不得向外部人士提供或接受任何礼物、款待和非商务性质的旅游。

采取这项政策是为了避免在我们的业务交易/在银行所有方面的业务中出现利益冲突或类似情况的出现。

请按此以获得更多详情。

谢谢。

Following the Government’s Extended Movement Control Order (MCO), the banking hours for Kuala Dungun branch are as follows w.e.f. 27 April 2020 until the the MCO is lifted:

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services, as part of its social distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Berikutan Perintah Kawalan Pergerakan (PKP) yang Dilanjutkan oleh kerajaan, waktu perbankan Cawangan Kuala Dungun adalah seperti yang berikut bermula pada 27 April 2020 sehingga kerajaan menarik balik PKP:

Perbankan dalam talian Bank juga akan beroperasi seperti biasa. Untuk urus niaga perbankan, para pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang lain, sebagai langkah-langkah pematuhan jarak sosial bagi memastikan keberkesanan langkah-langkah untuk menyekat penularan virus Covid-19.

Terima kasih.

随着政府延长行动管制令，从2020年4月27日起至政府取消行动管制令为止，瓜拉龙运分行的银行营业时间如下：

本银行的在线银行渠道仍然不受干扰。作为社会隔离措施的一部分，客户受劝告善用本银行的电子银行、流动银行和其他在线服务处理银行交易，以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

Dear Valued Customer,

Public Bank will temporarily waive all fees for domestic online funds transfer transactions for Interbank GIRO (IBG), Instant Transfer, RENTAS, DuitNow and Bulk Payment from 21 April 2020 to 31 May 2020.

Stay Home. Stay Safe. Bank Safe.

Thank you.
 

Dear Valued Customers, 

Interbank ATM Cash withdrawal fee of RM1.00 is temporarily waived at MEPS Member Bank's ATM from 6 April 2020 until the Movement Control Order (MCO) Period is lifted.

 

Dear Valued Customers,

With reference to the recent announcement on the automatic 6-month moratorium for loans/financing effective 1 April 2020, kindly check if you have any existing E-Standing Instructions (E-SI) scheduled for your PBB Loan / Financing payment. 
 
Please take note that the moratorium will not automatically cancel your scheduled E-SI payments to PBB Loan/Financing. If you wish to stop your scheduled E-SI payments, please log in to PBe / PB enterprise and manually delete your E-SI.

Please follow these simple steps on how to delete an E-SI:

For PBe: 

1. Log in to PBe
2. After login, select ‘Account’
3. Click on ‘E-Standing Instruction (E-SI)’
4. Click on ‘Manage E-SI’
5. Select the E-SI you want to manage and click on ‘View Details’
6. Check the checkbox on which transactions you wish to delete
7. Click on ‘Delete’ to complete the process

1. Log in to PB enterprise
2. After login, select ‘PB Loan/Financing Account'
3. Click on ‘Manage E-Standing Instruction (E-SI)’
4. Check the checkbox on which transactions you wish to delete
5. Click on ‘Cancel E-SI’ 
6. Enter a valid cancellation reason
7. Click 'OK' to submit for Authorizer to approve

Dear Valued Customers, 

Please be informed that there is a temporary revision of the Self Service Terminal (SST) operating hours:- 

Period - With Immediate Effect until end of Movement Control Period (MCO)

1. SST Operating Hours (All States Except Pahang, Kelantan & Perak states) is  07:00 a.m. till 10:00 p.m.
2. SST Operating Hours (For Pahang, Kelantan & Perak states) is  07:00 a.m. till 07:00 p.m.

Thank you for your continuous support.
 

Click here for Financial Results as at 31 December 2019.
Click here for Pillar 3 Disclosure.
 

Dear Valued Customers,

WE ARE COMMITTED TO HELP YOU DURING THESE DIFFICULT TIMES

In light of the COVID-19 pandemic, Bank Negara Malaysia had on 24 March 2020 announced additional measures to assist borrowers/customers affected. We sincerely hope this will provide some relief to our customers who are facing financial adversities to cope with challenges during this period.

Please click here for more details

Click here for Financial Results as at 31 December 2019.