Announcements

AKPK (URUS) 15 October 2021

Banking Industry Collaboration with AKPK to Assist the Most Vulnerable Malaysians with an estimated contribution value of RM1 billion.

Kuala Lumpur, Thursday, 14 October 2021 – With reference to the statement issued by the Prime Minister on 13 October 2021, the banking industry, represented collectively by The Association of Banks in Malaysia (ABM), Association of Islamic Banking and Financial Institutions Malaysia (AIBIM) and Association of Development Finance Institutions of Malaysia (ADFIM), is pleased to announce its continued support for the most vulnerable segment of individual customers through a comprehensive extended financial assistance scheme. This scheme is designed with the objective to help the eligible B50 customers alleviate their financial difficulties caused by the COVID-19 pandemic.

The banks have worked alongside Agensi Kaunseling dan Pengurusan Kredit (AKPK) to offer a new co-created scheme called Financial Management and Resilience Programme (Program Pengurusan & Ketahanan Kewangan, URUS) to individual customers. AKPK is an agency that offers holistic financial management solutions for households, covering debt management, financial management education and financial advisory. This ensures meaningful and comprehensive support to customers to promote long-term financial resilience.

The support provided by URUS will allow individual customers the breathing space to regain their financial footing. The scheme will see banks setting aside an estimated RM1 billion to fund the cost of the reduction in interest/profit costs including interest/profit waiver for these vulnerable B50 customers.

The scheme is open to individual customers, on application, who are under an existing repayment assistance programme (e.g. Targeted Repayment Assistance, PEMERKASA Plus, PEMULIH, bank’s own rescheduling and restructuring, etc.) as at 30 September 2021 and meet the following criteria:

  • Are from the B50 income segment. i.e. customers with gross household income of RM5,880 or lower, based on the definition by the Department of Statistics of Malaysia (DOSM). Evidence of household income will be required for customers who are not registered recipients of Bantuan Sara Hidup (BSH) or Bantuan Prihatin Rakyat (BPR).

  • Have experienced either:
    • loss of employment; or
    • reduction of income of at least 50%.
  • Whose loan/financing is still performing (not in arrears exceeding 90 days) as at the date of their application.

Under URUS, AKPK will provide the customer with a personalised financial plan that is developed holistically, taking into account the customer’s financial circumstances and ability to afford repayment of all the customer’s financing obligations. The financial plan will encompass the following options:

  1. an interest/profit waiver for a period of 3 months, commencing the month following the customer’s onboarding into the scheme; or

  2. a 3-month interest/profit waiver together with reduced instalments for a period of up to 24 months in total. During this period, customers with unsecured personal loans/financing and credit cards may also benefit from reduced interest/profit rates to help alleviate their financial burden.
 
AKPK will help to monitor the financial plan throughout the programme and review the plan with the bank when the financial circumstances of the customer improve. These services are provided to customers for free.

Individual customers who fulfil the criteria can apply for URUS through one of their banks starting from 15 November 2021 until 31 January 2022. Banks will notify customers of the application process nearer to this date. Banks and AKPK are committed to provide a smooth and convenient application process to customers.

URUS complements the various assistance packages offered by banks and AKPK to help affected customers. At AKPK, affected households and SME customers can avail themselves to other debt restructuring programmes such as the Debt Management Programme (DMP), Small Debt Resolution Scheme (SDRS) and the Financial Resilience Support scheme (FIRST). These programmes entail features such as reduced monthly instalments, extension of tenures and financial resilience support programmes.

As the economy is gradually opening up and recovering, we expect businesses to recover and this will result in higher employment and therefore income. While time is required for the full impact of recovery to take place, banks remain committed to provide assistance to all affected customers. Customers who do not satisfy the criteria for URUS are advised to contact their respective banks to discuss other financial repayment options that suit their own individual financial circumstances.

More details on the URUS scheme will be published on banks’ and AKPK’s websites.

Customers are reminded to be wary of scammers and only apply for any financial assistance through official bank channels. Bank customers are also advised not to deal with any third parties claiming to be agents/representatives of the banks on matters relating to repayment assistance. Banks and AKPK do not appoint or engage third parties or agents for this purpose.

About The Association of Banks in Malaysia (ABM)

The Association of Banks in Malaysia (ABM) has 26 members comprising the commercial banks that currently operate in Malaysia. The main objective of ABM is to promote the establishment of a sound banking system in Malaysia in cooperation and consultation with the regulators. Guided by ABM's mission statement, "Forging public understanding for a responsible and responsive banking industry", ABM takes on the role of an important intermediary between banking customers and its member banks. ABM aims to facilitate and create a conducive yet competitive banking environment while promoting orderliness and ethical banking practices. For more information, visit www.abm.org.my.

About Association of Islamic Banking and Financial Institutions Malaysia (AIBIM)

The Association of Islamic Banking and Financial Institutions Malaysia (AIBIM) was established in 1995 as the Association of Interest Free Banking Institutions Malaysia. Currently, AIBIM has 26 member banks consists of 11 domestic banks, 5 development financial institutions and 10 locally incorporated foreign banks. The organisation promotes sound Islamic banking system and practice in Malaysia; represents interest of members locally and abroad; provides advice and assistance to members pertinent in the development on Islamic banking and finance at local, regional and global level; coordinates human capital development initiatives and promotes public awareness. For more information, visit www.aibim.com.

About Association of Development Finance Institutions of Malaysia (ADFIM)

ADFIM was established on 12 January 1981 with only 10 members and now its members consist of 16 organizations with the aim of enhancing the knowledge, expertise and effectiveness in all aspects of development finance and research among its members. It also aims to promote the establishment of a sound institutional structure for the financing of development and to promote sound practices in the business and profession of development financing and development banking in Malaysia.

Members of ADFIM are divided into 2 main clusters, which are: -

  1. Development Finance Institutions (DFI) which consist of five banks under the Development Financial Institutions Act 2002 which include Agrobank, Bank Pembangunan Malaysia Berhad, Bank Simpanan Nasional, Bank Rakyat and SME Bank. Seven other DFIs are under supervision of various ministries and government agencies which include Borneo Development Corporation (Sabah), Borneo Development Corporation (Sarawak), Credit Guarantee Corporation, Malaysian Industrial Development Finance, Sabah Development Bank, Sabah Credit Corporation and Development Bank of Sarawak Berhad.

  2. Entrepreneur Development Organizations (EDO) which include Perbadanan Nasional Berhad, Perbadanan Usahawan Nasional Berhad, Majlis Amanah Rakyat and Malaysian Technology Development Corporation.

For information on ADFIM, please visit www.adfim.com.my

About Agensi Kaunseling dan Pengurusan Kredit (AKPK)


The Credit Counselling and Debt Management Agency, or commonly known as Agensi Kaunseling dan Pengurusan Kredit (AKPK), is an agency set up by Bank Negara Malaysia in April 2006 to help individuals take control of their financial situation and gain peace of mind that comes from the wise use of credit. We are committed to empower the community―households and SMEs―to be financially resilient via customer-centric financial education, advisory and debt management services. To find out more about AKPK, please visit www.akpk.org.my.

FINANCIAL MANAGEMENT AND RESILIENCE PROGRAMME (URUS) FAQ [BM | EN]

 

Revision of Terms and Conditions in PBe and PB engage 13 October 2021

Dear Valued Customers,

Please be informed that effective 2 November 2021, there will be a revision on the Terms and Conditions in PBe and PB engage.

Thank you.

Temporary Closure of Business Units 06 October 2021

Dear Valued Customer,

We wish to inform that the updated list of Branches/Business Units (BU) affected by the temporary closure and their respective partner branches/BU, where applicable is as set out below:

List of Selected Branches/Business Unit for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Penutupan Sementara Unit Perniagaan

Pelanggan yang Dihargai,

Dimaklumkan bahawa senarai cawangan/unit perniagaan yang terlibat dengan penutupan sementara dan cawangan/unit perniagaan pekongsi masing-masing, mana-mana yang berkenaan, adalah seperti yang dinyatakan di bawah:

Senarai Cawangan/Unit Perniagaan Terpilih yang ditutup buat sementara.

Sekiranya anda memerlukan butiran lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tiada mengalami gangguan, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

业务单位暂时关闭营业

亲爱的客户,

本行谨此通知,受到暂时关闭影响的最新分行/业务单位和它们相关的伙伴分行/业务单位列表如下:

暂时关闭的分行/业务单位列表

若您需要获得关于伙伴分行的进一步详情,请按以下链接:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易,這是人身距离措施的一部分,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

PB Fixed Deposit / Term Deposit-i Campaign 01 October 2021

Please be informed that the Campaign Period of “PB Fixed Deposit/Term Deposit-i” Campaign will be extended to 31 December 2021.

Click here for the revised Terms & Conditions in English.
 

Kempen PB Deposit Tetap/Deposit Bertempoh-i

Dimaklumkan bahawa tempoh Kempen “PB Deposit Tetap/Deposit Bertempoh-i” akan dilanjutkan sehingga 31 Disember 2021.

Klik sini untuk Terma dan Syarat yang disemak dalam Bahasa Malaysia.

Revision of Banking / Business Hours 01 October 2021

Dear Valued Customer,

We wish to inform that the scope of services and banking/business hours of Branches/Hire Purchase Centres/Hire Purchase Hubs under the National Recovery Plan (NRP) Phase 2, Phase 3 and Phase 4 w.e.f. 04 October 2021 is as set out below:

Details

NRP Phase 2

NRP Phase 3

NRP Phase 4

Banking/Business Hours

9.30am - 3.00pm

9.30am - 4.00pm

States

  1. Perak
  2. Kelantan
  3. Pulau Pinang
  4. Sabah
  5. Johor
  6. Kedah (New)
  1. Perlis
  2. Sarawak (New)
  3. Terengganu
  4. Pahang
  5. Melaka (New)
  6. Wilayah Persekutuan (W.P.) Kuala Lumpur(New)
  7. Selangor(New)
  8. W.P.Putrajaya (New)
  1. W.P. Labuan
  2. Negeri Sembilan
Scope of Services Essential Full

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Semakan Semula Waktu Perbankan/Perniagaan bagi Unit Perniagaan

Pelanggan yang Dihargai,

Dimaklumkan bahawa skop perkhidmatan serta waktu perbankan/perniagaan Cawangan/Pusat Sewa Beli/Hab Sewa Beli di bawah Fasa 2, Fasa 3 dan Fasa 4 Pelan Pemulihan Negara (PPN) bermula pada 04 October 2021 adalah seperti di bawah:

Butiran

PPN Fasa 2

PPN Fasa 3

PPN Fasa 4

Waktu Perbankan/Perniagaan

9.30 pagi - 3.00 petang

9.30 pagi - 4.00 petang

Negeri

  1. Perak
  2. Kelantan
  3. Pulau Pinang
  4. Sabah
  5. Johor
  6. Kedah (New)
  1. Perlis
  2. Sarawak (New)
  3. Terengganu
  4. Pahang
  5. Melaka (New)
  6. Wilayah Persekutuan (W.P.) Kuala Lumpur(New)
  7. Selangor(New)
  8. W.P.Putrajaya (New)
  1. W.P. Labuan
  2. Negeri Sembilan
Skop Perkhidmatan Perkhidmatan Penting Perkhidmatan Penuh

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tiada mengalami gangguan, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

业务单位 – 修改银行营业时间

亲爱的客户,

谨此通知,从2021年10月4日起,在国家复苏计划第二阶段,第三阶段和第四阶段下,分行/租购中心/租购枢纽中心的服务范围和银行营业时间如下:

详情

国家复苏计划 第二阶段

国家复苏计划 第三阶段

国家复苏计划 第四阶段

银行营业时间

早上9时30分至下午3时

早上9时30分至下午4时

州属

  1. 霹雳
  2. 吉兰丹
  3. 槟城
  4. 沙巴
  5. 柔佛
  6. 吉打(新)
  1. 玻璃市
  2. 砂拉越(新)
  3. 登嘉楼
  4. 彭亨
  5. 马六甲(新)
  6. 联邦直辖区吉隆坡(新)
  7. 雪兰莪(新)
  8. 联邦直辖区布城(新)
  1. 联邦直辖区纳闽
  2. 森美兰
服务范围 重要服务 完整服务

客户受劝告善用仍然不受干扰的本银行的电子银行,流动银行和其他在线服务处理银行交易,这是人身距离措施的一部分,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

Notice on Confirmed Covid-19 22 September 2021

KUALA LUMPUR – Public Islamic Bank Berhad (“PIBB”) confirms that one (1) of its employee from 25th floor of Menara Public Bank in Wilayah Persekutuan Kuala Lumpur has tested positive for COVID-19 on 19 September 2021.
 
Deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employees had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.
 
Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.
 

PIBB 9-Month Term Deposit-i Campaign 15 September 2021

Please be informed that Public Islamic Bank is launching a new “PIBB 9-Month Term Deposit-i” Campaign starting from 15 September 2021 to 31 December 2021.

Click here for the Campaign’s Terms & Conditions in English.
 

Kempen PIBB Deposit Bertempoh-i Selama 9 Bulan

Dimaklumkan bahawa Public Islamic Bank akan melancarkan kempen baharu, Kempen “PIBB Deposit Bertempoh-i Selama 9 Bulan” mulai 15 September 2021 hingga 31 Disember 2021.

Klik di sini untuk Terma dan Syarat Kempen dalam Bahasa Malaysia.

System Maintenance Notice 10 September 2021

PBe, PB engage and PB enterprise will be temporarily unavailable due to system maintenance on the following dates:

Date Time
9 October 2021 12:00 a.m. - 6:00 a.m.
17 October 2021
18 October 2021
22 October 2021
23 October 2021
24 October 2021


We apologise for any inconvenience caused.

Update of Personal Details 07 September 2021

PB Debit Cards/ PB Credit Cards/ PIB Credit Cards-i

Dear Valued Cardmembers,

It is important to keep your personal details updated at all times.

Kindly click here to download form, complete and email your completed form to us at custsvc@publicbank.com.my. We are glad to assist.

Thank you.

Illegal Foreign Exchange Trading Scheme 07 September 2021

Illegal Foreign Exchange Trading Scheme refers to the buying or selling of foreign currency by an individual or company in Malaysia with any person who is not a licensed onshore bank or any person who has not obtained the approval of Bank Negara Malaysia under the Financial Services Act 2013 or Islamic Financial Services Act 2013.

Click here for more information.

Second Quarter Result Ended 30 June 2021 27 August 2021

Click here for Financial Results as at 30 June 2021.
Click here for Pillar 3 Disclosure.
 

Notice on Confirmed Covid-19 13 August 2021

KUALA LUMPUR – Public Islamic Bank Berhad (“PIBB”) confirms that one (1) of its employee from 25th floor of Menara Public Bank in Wilayah Persekutuan Kuala Lumpur has tested positive for COVID-19 on 6 August 2021.
 
Deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employees had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.
 
Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.
 

Temporary Closure of Branches in Klang Valley 06 August 2021

Dear Valued Customer,

We wish to inform that selected branches in Klang Valley region have been scheduled to be temporary closed between 3 August 2021 and 30 August 2021. Customers may perform essential banking transaction at the respective partner branches.

The affected branches are grouped into 2 groups as set out below :

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Penutupan Sementara Cawangan-cawangan dalam Lembah Kelang

Pelanggan yang Dihargai,

Dimaklumkan bahawa cawangan-cawangan terpilih dalam Lembah Kelang telah dijadualkan untuk ditutup sementara pada 3 Ogos 2021 sehingga 30 Ogos 2021. Para pelanggan boleh menjalankan urus niaga perbankan penting di cawangan-cawangan pekongsi yang berkenaan:

Cawangan yang terlibat dibahagikan kepada 2 kumpulan seperti di bawah:

Sekiranya anda memerlukan butiran lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tiada mengalami gangguan, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

暂时关闭巴生谷分行

亲爱的客户,

谨此通知,从2021年8月3日至2021年8月30日之间,巴生谷区域的部份分行将被安排暂时关闭。客户可在它们各别的伙伴分行处理重要的银行事务。

受影响的分行被分为以下2组:

若您需要获得关于伙伴分行的进一步详情,请按以下链接:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易,這是人身距离措施的一部分,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

Notice on Confirmed Covid-19 03 August 2021

KUALA LUMPUR – Public Islamic Bank Berhad (“PIBB”) confirms that one (1) of its employee from Kampung Baru branch in Wilayah Persekutuan Kuala Lumpur has tested positive for COVID-19 on 31 July 2021.
 
The affected branch has been temporarily closed from 2 August 2021. Deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employees had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.
 
Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

Notice on Confirmed Covid-19 28 July 2021

KUALA LUMPUR – Public Islamic Bank Berhad (“PIBB”) confirms that one (1) of its employee from 25th floor of Menara Public Bank in Wilayah Persekutuan Kuala Lumpur has tested positive for COVID-19 on 23 July 2021.
 
Deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employees had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.
 
Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.
 

Notice on Confirmed Covid-19 22 July 2021

KUALA LUMPUR – Public Islamic Bank Berhad (“PIBB”) confirms that one (1) of its employee from Putrajaya branch in Wilayah Persekutuan Putrajaya has tested positive for COVID-19 on 15 July 2021.
 
Deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employees had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.
 
Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.
 

New eRights Listing 09 July 2021

SCANWOLF CORPORATION BERHAD

Click here for more information.

Discontinuation of MBPP via Bill Payment 07 July 2021

Dear Valued Customer,

Payment to Majlis Bandaraya Pulau Pinang via Bill Payment has been discontinued with immediate effect. Please make payment via JomPAY channel.

Reduction of Banking Hours for JBH & KTN Branch 07 July 2021

Reduction of Banking Hours for Jalan Beserah Branch and Kuantan Branch

There will be a revision in the banking/business hours for Jalan Berserah branch and Kuantan Branch as follows:

Normal Banking/Business Hours

Revised Banking/Business Hours

9:30 a.m. - 4:00 p.m.

9:30 a.m - 1:00 p.m.


For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Semakan semula waktu perbankan/perniagaan bagi cawangan Jalan Berserah dan cawangan Kuantan adalah seperti berikut:

Waktu Perbankan/Perniagaan Biasa

Waktu Perbankan/Perniagaan Yang Diubah

9:30 pagi - 4:00 petang

9:30 pagi – 1:00 petang


Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tidak terganggu, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19.

Terima kasih.

Jalan Berserah分行和关丹分行的银行营业时间修改如下:

现有的银行营业时间

修改后的银行营业时间

早上9时30分 – 下午4时

早上9时30分 – 下午1时


客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易,這是人身距离措施的一部分,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

Update of Personal Details 17 June 2021

PB Debit Cards/ PB Credit Cards/ PIB Credit Cards-i

Dear Valued Cardmembers,

It is important to keep your personal details updated at all times.

Kindly click here to download form, complete and email your completed form to us at custsvc@publicbank.com.my. We are glad to assist.

Thank you.

Notice on Confirmed COVID-19 09 June 2021

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that there are seventeen (17) additional COVID-19 confirmed cases reported during the period 30 May 2021 to 7 June 2021 involving staff based at the following locations:

Location

State

No. of Cases

Menara Public Bank
(Level 5 & 20)

W.P. Kuala Lumpur

2

Menara Public Bank 2
(Level 5)

1

Taman Tun Dr Ismail

1

Bandar Menjalara

3

Damansara Utama

Selangor

1

Taman Taming Jaya

1

Section 14

1

Taman Chi Liung

1

Seremban

Negeri Sembilan

1

Tampin

1

Kangar HP Hub

Perlis

1

Jalan Apas

Sabah

1

Miri HP Hub

Sarawak

1

Labuan HP Hub

W.P. Labuan

1

Deep cleaning and sanitization activities have been carried out in all the affected floors, common areas and branch premises except for Taman Taming Jaya branch as the last working day of the affected staff was more than 10 days. The sanitization procedures are in accordance with Kementerian Kesihatan Malaysia (KKM) guidelines.

As an added precaution, employees who had come into close contact with the affected employees had been placed on home-quarantine and arrangement had been made for affected staff to undergo screening at Bank’s appointed hospital/screening centre. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

Enhancement of PB eFixed Deposit 03 June 2021

Dear Valued Customers,

Please be informed that with effect from 1 July 2021, the PB eFixed Deposit (PB eFD) will be enhanced to allow Islamic Current Account-i / Savings Account-i (CASA-i) (available to selected CASA-i only as determined by the Bank from time to time) to be selected as the designated Current / Savings Account during the PB eFD account opening and linked to the PB eFD for placement, withdrawal and interest crediting purposes

The “Terms & Conditions of PB eFixed Deposit” (T&C of PB eFD) will also be enhanced with clarity on the clause pertaining to the eligibility in relation to Foreign Account Tax Compliance Act (FATCA) and Common Reporting Standard (CRS) Indicia.

The revised T&C of PB eFD will be made available in the Bank’s website from 1 July 2021 onwards.

Thank you.
 

Peningkatan PB e-Deposit Tetap

Pelanggan yang Dihargai,

Dimaklumkan bahawa bermula pada 1 Julai 2021, PB e-Deposit Tetap (PB eFD) akan dipertingkatkan untuk membolehkan Akaun Semasa-i / Akaun Simpanan-i (CASA-i) Islam (disediakan untuk CASA-i terpilih sahaja seperti yang ditentukan oleh Bank dari semasa ke semasa) dipilih sebagai Akaun Semasa / Simpanan yang Ditentukan semasa pembukaan akaun PB eFD dan dirangkaikan kepada PB eFD bagi tujuan peletakan, pengeluaran dan pengkreditan faedah.

“Terma dan Syarat PB e-Deposit Tetap” (Terma dan Syarat PB eFD) juga akan dipertingkatkan dengan kejelasan pada fasal yang berkaitan dengan kelayakan untuk Tanda Akta Pematuhan Cukai Asing (FATCA) dan Standard Pelaporan Bersama (CRS).

Terma dan Syarat PB eFD yang disemak semula itu boleh didapati dalam laman web Bank mulai 1 Julai 2021 dan seterusnya.

Terima kasih.

Illegal Foreign Exchange Trading Scheme 03 June 2021

Illegal Foreign Exchange Trading Scheme refers to the buying or selling of foreign currency by an individual or company in Malaysia with any person who is not a licensed onshore bank or any person who has not obtained the approval of Bank Negara Malaysia under the Financial Services Act 2013 or Islamic Financial Services Act 2013.

Click here for more information.

Deferment on Relocation of JYK Branch 03 June 2021

Announcement

Following the announcement by the Government on the imposition of Full Movement Control Order (FMCO) from 1 June 2021 to 14 June 2021, the relocation of Jalan Yang Kalsom branch has been postponed until further notice.

Pengumuman

Berikutan pengumuman oleh Kerajaan mengenai pengenaan Sekatan Perjalanan Penuh (FMCO) mulai 1 Jun 2021 hingga 14 Jun 2021, penempatan semula cawangan Jalan Yang Kalsom telah ditangguhkan sehingga diberitahu kelak.

通告

随著政府宣布从2021年6月1日至2021年6月14日在全国实行全面封锁行动管制令(FMCO),本银行的杨加森路 (JYK) 分行搬迁事宜已经推迟,直至另行通知为止。

Discontinuation of UOB Kay Hian (KK) Bill Payment 02 June 2021

Dear Valued Customer,

Please be informed that bill payment to UOB Kay Hian Securities (M) Sdn Bhd (Kota Kinabalu) via PBe, PB engage and PB enterprise channels will no longer be available with immediate effect. Notwithstanding this, the bill payment to UOB Kay Hian Securities (M) Sdn Bhd (Johor and Penang) are still available in the bill payment menu under the aforesaid 3 channels.

Notice on Confirmed Covid-19 24 May 2021

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that two (2) of its employees, one (1) each from Public Bank – Bandar Sunway branch, Selangor and Rasah branch, Negeri Sembilan had tested positive for COVID-19 on 20 May 2021.

Public Bank - Sunway branch has been temporarily closed from 20 May 2021 and Public Bank – Rasah branch will be closed from 24 May 2021. Deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

Renewal of PB Visa/MasterCard/UnionPay/RCB Lifestyle Debit Card 21 May 2021

Dear Valued Customer,
 
Kindly be informed that if your debit card has expired/expiring soon, please renew your debit card at any PBB/PIBB Branches.
Thank you.
 
 
Pembaharuan Kad Debit PB Visa/MasterCard/UnionPay/RCB Lifestyle
 
Pelanggan yang Dihargai,
 
Dimaklumkan bahawa sekiranya kad debit anda telah tamat tempoh/akan tamat tempoh tidak lama lagi, sila perbaharui kad debit anda di mana-mana Cawangan PBB/PIBB.
Terima kasih.
 
 
更新扣账卡 - PB 威世/万事达卡/银联/贵宾银行Lifestyle
 
亲爱的客户,
 
本行谨此通知,倘若您上述的扣账卡已经逾期/即将逾期,请至任何大众银行/大众回教银行更新您的扣账卡。
谢谢。

Rename of 'Instant Transfer' to 'DuitNow Transfer' 19 May 2021

Effective 19 May 2021, ‘Instant Transfer’ will be known as ‘DuitNow Transfer’ on PBe, PB engage MY and PB enterprise.

For more details on the renaming, please click here.
 

Penamaan semula ‘Pindahan Segera’ kepada ‘DuitNow Transfer’
 

Mulai 19 Mei 2021, ‘Pindahan Segera’ akan dikenali sebagai ‘DuitNow Transfer’ dalam PBe, PB engage MY dan PB enterprise.

Untuk maklumat lanjut mengenai penamaan semula itu, sila klik sini.
 

即时转账更名为‘DuitNow Transfer’
 

从 2021年5月 19 日起,PBe,PB engage MY 和 PB enterprise上的 ‘即时转账’ 将称为 ‘DuitNow Transfer’。

欲了解更多关于上述更名的详情,请按此

First Quarter Result Ended 31 March 2021 11 May 2021

Click here for Financial Results as at 31 March 2021.
Click here for Pillar 3 Disclosure.
 

Revision of Public Islamic Bank Credit Card-i Features 05 May 2021

Dear Valued Cardmembers,

Kindly be informed that effective 1 June 2021, automatic travel insurance of up to RM500,000 for Public Islamic Bank Visa/Mastercard Platinum Credit Card-i will be removed.

Please contact our PB Card Services at 03-2176 8000 or email at custsvc@publicbank.com.my if you have any queries.

Thank you.

Audited Financial Statements and Pillar 3 30 March 2021

Click here for Financial Results as at 31 December 2020.
Click here for Pillar 3 Disclosure.
 

Notice on Revision of PB Lifestyle Debit Card/PB RCB Elite/Gold Debit Card Limits 05 March 2021

PBCard-Announcement.jpg

Illegal Foreign Exchange Trading Scheme 02 March 2021

Illegal Foreign Exchange Trading Scheme refers to the buying or selling of foreign currency by an individual or company in Malaysia with any person who is not a licensed onshore bank or any person who has not obtained the approval of Bank Negara Malaysia under the Financial Services Act 2013 or Islamic Financial Services Act 2013.

Click here for more information.

 

Fourth Quarter Result Ended 31 December 2020 25 February 2021

Click here for Financial Results as at 31 December 2020.

Notice on Revision of Terms and Conditions Governing Deposit Accounts 08 February 2021

Deposit-A.jpg

Temporary Closure & Resumption of Business 05 February 2021

1) Temporary Closure of Jalan Sungai Besi Branch

2) Resumption of Business for Selayang Branch

 

Dear Valued Customer,

We wish to inform that Jalan Sungai Besi Branch (JSB) has been temporarily closed for business w.e.f. 5 February 2021 (Friday) until further notice. Pursuant to the above, Changkat Thamby Dollah Branch (CTD) will be the partner branch for the closed JSB.

Selayang Branch which was closed earlier on 21 January 2021 has resumed business w.e.f. 5 February 2021 (Friday).

The updated list of Branches/Business Units affected by the temporary closure is as set out below:

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

 

1) Penutupan Sementara Cawangan Jalan Sungai Besi

2) Penerusan Semula Perniagaan Cawangan Selayang

 

Pelanggan yang Dihargai,

Dimaklumkan bahawa Cawangan Sungai Besi (JSB) akan ditutup buat sementara untuk perniagaan bermula pada 5 Februari 2021 (Jumaat) hingga diberitahu kelak. Berikutan itu, Cawangan Changkat Thamby Dollah (CTD) akan bertindak sebagai cawangan pekongsi untuk JSB.

Cawangan Selayang yang ditutup sebelum ini pada 21 Januari 2021 akan memulakan semula perniagaan bermula pada 5 Februari 2021 (Jumaat).

Senarai terkini Cawangan/Unit perniagaan yang terlibat dengan penututpan sementara iatu adalah seperti di bawah:

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Sekiranya anda memerlukan butir-butir lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tidak terganggu, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

 

1) 暂时关闭 – 新街场路分行

2) 恢复营业 – 士拉央分行

 

亲爱的顾客,

本行谨此通知,202125 (星期五)起,新街场路分行(JSB)暂时关闭营业,直至另行通知为止。有鉴于此,Changkat Thamby Dollah 分行(CTD) 将作为关闭之新街场路分行的伙伴分行。

先前于2021年1月21日关闭的士拉央分行,已从202125日(星期五)起,恢复营业。

受到暂时关闭影响的最新分行/业务单位列表如下:

暂时关闭的业务单位列表

倘若您需要获得关于伙伴分行的进一步详情,请按以下链接:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易,這是人身距离措施的一部分,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

Temporary Closure of TKK Branch and KDN Branch 04 February 2021

Temporary Closure of Tangkak Branch and Kuala Dungun Branch

Dear Valued Customer,

We wish to inform that Tangkak Branch (TKK) and Kuala Dungun Branch (KDN) have been temporary closed for business w.e.f. 4 February 2021 (Thursday) until further notice.

Muar Branch and Chukai Branch will act as the partner branches for TKK and KDN respectively.

The updated list of Branches/Business Units affected by the temporary closure is as set out below:

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.
 

Penutupan Sementara Cawangan Tangkak dan Cawangan Kuala Dungun

Pelanggan yang Dihargai,

Dimaklumkan bahawa perniagaan di Cawangan Tangkak (TKK) dan Cawangan Kuala Dungun (KDN) ditutup buat sementara bermula pada 4 Februari 2021 (Khamis) sehingga diberitahu kelak.

Cawangan Muar dan Cawangan Chukai akan bertindak sebagai cawangan pekongsi masing-masing untuk TKK dan KDN.

Senarai terkini Cawangan/Unit Perniagaan yang terlibat dengan penutupan sementara adalah seperti yang berikut:

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Sekiranya anda memerlukan butir-butir lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tidak terganggu, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.
 

暂时关闭东甲分行和瓜拉龙运分行

亲爱的顾客,

本行谨此通知,202124日(星期四)起,东甲分行 (TKK) 和 瓜拉龙运分行 (KDN) 暂时关闭营业,直至另行通知为止。

麻坡分行朱盖分行将分别作为东甲分行瓜拉龙运分行的伙伴分行。

受到暂时关闭影响的最新分行/业务单位列表如下:

暂时关闭的业务单位列表

倘若您需要获得关于伙伴分行的进一步详情,请按以下链接:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易,這是人身距离措施的一部分,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

Resumption & Temporary Closure of Business 21 January 2021

1) Resumption of Business for Pandan Indah Branch, Subang Jaya Branch, Subang Jaya Share Investment Unit and Jalan Sultan Sulaiman HPC

2) Temporary Closure of Jalan Raja Chulan Branch (JRC)

Dear Valued Customer,

We wish to inform that the;

  • Resumption of business for Pandan Indah BranchSubang Jaya BranchSubang Jaya Share Investment Unit and Jalan Sultan Sulaiman HPC w.e.f. 20 January 2021 (Wednesday) which were closed earlier.
  • Jalan Raja Chulan Branch (JRC) has been temporarily closed for business w.e.f. 20 January 2021 (Wednesday) until further notice. Pursuant to the above, Jalan Raja Laut (JRL) will be the partner branch for the closed JRC.

The updated list of Branches/Business Units affected by the temporary closure is as set out below:

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.
 

1) Penerusan semula Perniagaan Cawangan Pandan Indah, Cawangan Subang Jaya, Unit Pelaburan Saham Subang Jaya dan Pusat Sewa Beli (PSB) Jalan Sultan Sulaiman

2) Penutupan Sementara Cawangan Jalan Raja Chulan Branch (JRC)

Pelanggan yang Dihargai,

Dimaklumkan bahawa;

  • Perniagaan Cawangan Pandan IndahCawangan Subang JayaUnit Pelaburan Saham Subang Jaya serta Unit Pelaburan Saham dan PSB Jalan Sultan Sulaiman yang sebelum ini ditutup diteruskan semula bermula pada 20 Januari 2021 (Rabu).
  • Cawangan Jalan Raja Chulan (JRC) telah ditutup buat sementara untuk perniagaan bermula pada 20 Januari 2021 (Rabu) sehingga diberitahu kelak. Berikutan itu, Jalan Raja Laut (JRL) akan menjadi cawangan pekongsi bagi JRC.

Senarai terkini Cawangan/Unit Perniagaan yang terlibat dengan penutupan sementara adalah seperti yang berikut:

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Sekiranya anda memerlukan butir-butir lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tidak mengalami gangguan, sebagai sebahagian daripada langkah-langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.
 

1) 班登英达分行,梳邦再也分行,梳邦再也股票投资单位和苏丹苏莱曼路租购中心恢复营业

2) 拉惹朱兰路分行 (JRC) 暂时关闭

亲爱的顾客,

本行谨此通知,

  • 先前关闭的班登英达分行,梳邦再也分行,梳邦再也股票投资单位苏丹苏莱曼路租购中心,已从2021120 (星期三起,恢复营业。
  • 拉惹朱兰路分行 (JRC) 2021120日日 (星期三暂时关闭,直至另行通知为止。有鉴于此,拉惹劳勿路分行 (JRL) 将成为已关闭之拉惹朱兰路分行 (JRC) 的伙伴分行。

受到暂时关闭影响的最新分行/业务单位列表如下:

暂时关闭的业务单位列表

倘若您需要获得关于伙伴分行的进一步详情,请按以下链接:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易,這是人身距离措施的一部分,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

Notice on Confirmed COVID-19 20 January 2021

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Jalan Raja Chulan Branch, in Kuala Lumpur has tested positive for COVID-19 on 19 January 2021. The said employee last reported to work on 14 January 2021.

The affected branch has been temporarily closed from 20 January 2021, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

Revised Banking/Business Hours for Business Units 19 January 2021

Dear Valued Customer,

Following the State Government of Sarawak’s Movement Control Order (MCO) and Conditional Movement Control Order (CMCO) in the selected districts of Sarawak, the banking/business hours of the following Branches (Br)/Hire Purchase Centre (HPC)/Hire Purchase Hubs (HPHs) in Sarawak have been revised w.e.f. 18 January 2021 (Monday) as set out below:

Details

MCO

CMCO

Banking Hours

9.30am - 3.00pm

9.30am - 3.00pm

District

Sibu

  • Jalan Central Br (JCL)
  • Li Hua Br (LHA) & Li Hua HPH
  • Sibu Br (SBU)
  • 1) Kuching
  • Jalan Penrissen Br (JPN)
  • Jalan Tun Zaidi Br (JTZ)
  • Kuching City Br (KCY) & Kuching City HPC
  • Padungan Br (PDG)
  • Stutong Br (STG)
  • Wisma Saberkas Br (WSS)

 

  • 2) Miri
  • Miri Br (MRI) & Miri HPH (MRI HPH)
  • Pelita Br (PLT)
 

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

 

Semakan Semula Waktu Perbankan/Perniagaan bagi Unit Perniagaan

Pelanggan yang Dihargai,

Berikutan pengumunan Kerajaan Negeri Sarawak mengenai pelaksanaan Perintah Kawalan  Pergerakan (PKP) dan Perintah Kawalan Pergerakan Bersyarat (PKPB) di daerah terpilih di Sarawak, waktu perbankan/perniagaan bagi Cawangan (Cw)/Pusat Sewa Beli/Hab Sewa Beli yang berikut di Sarawak telah disemak semula bermula pada 18 Januari 2021 (Isnin):

Butiran

PKP

PKPB

Waktu Perbankan/
Perniagaan

9.30 pagi - 3.00 petang

9.30 pagi - 3.00 petang

Daerah

Sibu

  • Jalan Central Cw (JCL)
  • Li Hua Cw (LHA) dan Hab Sewa Beli Li Hua
  • Sibu Cw (SBU)
  • 1) Kuching
  • Jalan Penrissen Cw (JPN)
  • Jalan Tun Zaidi Cw (JTZ)
  • Bandar Kuching Cw (KCY) dan Pusat Sewa Beli Bandar Kuching
  • Padungan Cw (PDG)
  • Stutong Cw (STG)
  • Wisma Saberkas Cw (WSS)

 

  • 2) Miri
  • Miri Cw (MRI) & Hab Sewa Beli Miri (MRI HPH)
  • Pelita Cw (PLT)
 

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tiada mengalami gangguan, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

 

更改业务单位的银行营业时间

亲爱的顾客,

随着砂拉越州政府宣布在部分区域实施行动管制令(CMO)有条件行动管制令(CMCO), 本银行在砂拉越以下的分行/租购中心/租购枢纽中心的银行营业时间,从2021118日起 (星期一) 更改如下:

详情

行动管制令

有条件行动管制令

银行营业时间

早上9时30分 – 下午3时

早上9时30分 – 下午3时

区域

诗巫

  • Jalan Central 分行 (JCL)
  • Li Hua 分行(LHA) 和 Li Hua 租购枢纽中心
  • 诗巫分行(SBU)
  • 1) 古晋
  • Jalan Penrissen 分行 (JPN)
  • Jalan Tun Zaidi 分行(JTZ)
  • 古晋市分行(KCY) 和 古晋市租购中心
  • 浮罗岸分行 (PDG)
  • Stutong 分行(STG)
  • Wisma Saberkas 分行 (WSS)

 

  • 2) 美里
  • 美里分行(MRI) 和 美里租购枢纽中心 (MRI HPH)
  • Pelita分行(PLT)

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易,這是人身距离措施的一部分,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

Revised Banking/Business Hours for Business Units 13 January 2021

Dear Valued Customer,

Following the announcement by the government on the implementation of nationwide MCO/CMCO/RMCO, the banking/business hours of Branches/ Hire Purchase Centers (HPC)/ Hire Purchase Hubs (HPH) have been revised as set out below:

Details

MCO

CMCO

RMCO

Banking/Business Hours

9.30am - 3.00pm

9.30am - 3.00pm

9.30am - 4.00pm

States of Branches/HPC/HPH

1. Johor
2. Melaka
3. Penang
4. Sabah
5. Selangor
6. WP KL
7. WP Labuan
8. WP Putrajaya

1. Kedah
2. Kelantan
3. Negeri Sembilan
4. Pahang
5. Perak
6. Terengganu

1. Perlis
2. Sarawak

 

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.
 

Semakan Semula Waktu Perbankan/Perniagaan bagi Unit Perniagaan

Pelanggan yang Dihargai,

Berikutan pengumunan Kerajaan mengenai pelaksanaan PKP/PKPB/PKPP di seluruh negara, waktu perbankan/perniagaan bagi Cawangan/Pusat Sewa Beli/Hab Sewa Beli telah disemak semula seperti yang berikut:

Butiran

PKP

PKPB

PKPP

Waktu Perbankan/
Perniagaan

9.30 pagi - 3.00 petang

9.30 pagi - 3.00 petang

9.30 pagi - 4.00 petang

Cawangan/
Pusat Sewa Beli/
Hab Sewa Beli

1. Johor
2. Melaka
3. Penang
4. Sabah
5. Selangor
6. WP KL
7. WP Labuan
8. WP Putrajaya

1. Kedah
2. Kelantan
3. Negeri Sembilan
4. Pahang
5. Perak
6. Terengganu

1. Perlis
2. Sarawak

 

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tiada mengalami gangguan, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.
 

更改业务单位的银行营业时间

亲爱的顾客,

随着政府宣布在全国实施行动管制令(CMO)/有条件行动管制令(CMCO)/复原行动管制令(RMCO), 本银行各分行/租购中心/租购枢纽中心的银行营业时间更改如下:

详情

行动管制令

有条件行动管制令

复原行动管制令

银行营业时间

早上9时30分 – 下午3时

早上9时30分 – 下午3时

早上9时30分 – 下午4时

分行/租购中心/
租购枢纽中心

1. 柔佛
2. 马六甲
3. 槟城
4. 沙巴
5. 雪兰莪
6. 联邦直辖区吉隆坡
7. 联邦直辖区纳闽
8. 联邦直辖区布城

1. 吉打
2. 吉兰丹
3. 森美兰
4. 彭亨
5. 霹雳
6. 登嘉楼

1. 玻璃市
2. 砂拉越

 

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易,這是人身距离措施的一部分,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

Change of Partner Branch for SJA 12 January 2021

Dear Valued Customer,

We wish to inform that the partner branch of Subang Jaya Branch (SJA) under temporary closure w.e.f. 7 January 2021 (Thursday) has been revised as follows:

Partner Branch

Previous

Current

7 January 2021 to 11 January 2021

w.e.f. 12 January 2021 until further notice

USJ Branch
(USJ)

Bandar Sunway Branch
(BSY)

 

Kepong (KPG) Share Investment Unit (SIU) as the partner business unit for SJA SIU remains unchanged.

The updated list of Branches/Business Units affected by the temporary closure is as set out below:

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services which remain uninterrupted, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Pertukaran Cawangan Pekongsi bagi Cawangan Subang Jaya

Pelanggan yang Dihargai,

Dimaklumkan bahawa cawangan pekongsi bagi Cawangan Subang Jaya (SJA) yang kini ditutup buat sementara bermula pada 7 Januari 2021 (Khamis) telah ditukar seperti yang berikut:

Cawangan Pekongsi

Sebelum ini

Pada masa ini

7 Januari 2021 kepada 11 Januari 2021

Bermula pada 12 Januari 2021 sehingga diberitahu kelak

Cawangan USJ
(USJ)

Cawangan Bandar Sunway
(BSY)

 

Unit Pelaburan Saham Kepong (KPG) (SIU) kekal sebagai unit perniagaan pekongsi Unit Pelaburan Saham Subang Jaya (SJA).

Senarai terkini Cawangan/Unit Perniagaan yang terlibat dengan penutupan sementara itu adalah seperti yang berikut:

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Sekiranya anda memerlukan butiran lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang tiada mengalami gangguan, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

更改梳邦再也分行的伙伴分行

亲爱的顾客,

本行谨此通知,202117日(星期四)起暂时关闭的梳邦再也分行 (SJA) 的伙伴分行,更改如下:

伙伴分行

之前

现在

202117 至 2021111

从 2021112起,直至另行通知

USJ 分行
(USJ)

双威市分行
(BSY)

 

甲洞股票投资单位 (KPG SIU) 作为梳邦再也股票投资单位 (SJA SIU) 的伙伴业务单位的安排保持不变。

受到暂时关闭影响的最新分行/业务单位列表如下:

暂时关闭的业务单位列表

倘若您需要获得关于伙伴分行的进一步详情,请按以下链接:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

客户受劝告善用仍然不受干扰的本银行的电子银行、流动银行和其他在线服务处理银行交易,這是人身距离措施的一部分,以确保有效地抑制新冠肺炎病毒的蔓延。

谢谢。

Third Quarter Result Ended 30 September 2020 27 November 2020

Click here for Financial Results as at 30 September 2020.
Click here for Pillar 3 Disclosure.
 

Temporary Closure of Wisma Saberkas Branch 09 November 2020

Temporary Closure of Wisma Saberkas Branch

Dear Valued Customer,

We wish to inform that the following branch will be temporarily closed for business starting from 3 November 2020 until further notice. For alternative arrangement, customers may visit the following nearest partner branches for essential financial services.

States Closed Branch Partner Branch
Sarawak Wisma Saberkas Jalan Tun Zaidi


List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Thank you.

Penutupan Sementara Cawangan Wisma Saberkas

Pelanggan yang Dihargai,

Dimaklumkan bahawa cawangan berikut akan ditutup buat sementara mulai 3 November 2020 sehingga diberitahu kelak. Untuk pengaturan alternatif, pelanggan boleh mengunjungi cawangan pekongsi berhampiran yang berikut untuk perkhidmatan kewangan penting.

Negeri Cawangan yang Ditutup Cawangan Pekongsi
Sarawak Wisma Saberkas Jalan Tun Zaidi


Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Sekiranya anda memerlukan butir-butir lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Terima kasih.

暂时关闭Wisma Saberkas 分行
亲爱的顾客,

本行谨此通知,以下的分行从2020年11月3日起暂时关闭营业,直至另行通知。作为替代安排,顾客可前往以下邻近的伙伴分行,以获得重要的金融服务。

州属 关闭的分行 伙伴分行
砂劳越 Wisma Saberkas Jalan Tun Zaidi


暂时关闭的业务单位列表

倘若您需要获得关于伙伴分行的进一步详情,请按以下链接:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

谢谢。

Notice on Confirmed Covid-19 22 October 2020

Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Papar Branch, in Sabah has tested positive for COVID-19 on 21 October 2020. The said employee had not reported to work since 9 October 2020.

The affected branch has been temporarily closed from 21 October 2020, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

PBe Customer Support 20 October 2020

Dear Valued Customers,

We regret to inform that our PBe Customer Support Help Desk is experiencing an influx of calls during CMCO. Your call may be diverted to ATM Help Desk for assistance. If you have any queries or experiencing problems regarding PBe or PB engage, please contact our customer support via email at customersupport@publicbank.com.my. Our Customer Support team will contact you as soon as possible.

Thank you for your cooperation and understanding.

Reopening & Temp. Closure of Selected Biz. Units 14 October 2020

Resumption of Business for Tawau Branch & Temporary Closure of Kota Damansara Branch

Dear Valued Customer,

We wish to inform that Tawau Branch has resumed business w.e.f 12 October 2020 and the banking hours has been revised as 9:30am to 3:00pm until further notice.

Meanwhile, Kota Damansara Branch has temporarily ceased operations starting from 12 October 2020 until further notice. For alternative arrangement, customers may visit the nearest partner branch i.e. Damansara Jaya for essential financial services.

List of Selected Business Units for Temporary Closure

Should you require further details of the partner branch, please click the following link:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Thank you.
 

Penerusan Perniagaan bagi Cawangan Tawau dan Penutupan Sementara Cawangan Kota Damansara

Pelanggan yang Dihargai,

Dimaklumkan bahawa perniagaan di Cawangan Tawau telah diteruskan semula bermula semalam, 12 Oktober 2020 dengan waktu perbankannya diubah dari pukul 9.30 pagi hingga 3.00 petang sehingga ke tarikh yang akan dimaklumkan kelak.

Sementara itu, operasi di Cawangan Kota Damansara telah dihentikan sementara mulai semalam, 12 Oktober 2020 sehingga diberitahu kelak. Sebagai alternatif, pelanggan boleh mengunjungi cawangan pekongsi terdekat iaitu Damansara Jaya untuk perkhidmatan kewangan penting.

Senarai Unit Perniagaan Terpilih untuk Penutupan Sementara

Untuk butiran lanjut mengenai cawangan pekongsi, sila klik pautan yang berikut:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx 

Terima kasih.


斗湖分行恢复营业, 哥打白沙罗分行暂时关闭

亲爱的顾客,

谨此通知,我们的斗湖分行从2020年10月12日起恢复营业,而银行营业时间将修改为早上9时30分至下午3时,直至另行通知为止。

与此同时,哥打白沙罗分行 将从2020年10月12日起暂停营业,直至另行通知为止。作为替代安排,顾客可前往邻近的伙伴分行,即白沙罗再也分行,以获得重要的金融服务。

暂时关闭的部分业务单位列表

倘若您需要获得伙伴分行的进一步详情,请按以下链接:

https://www.pbebank.com/Personal-Banking/Branch-Locators.aspx

谢谢。

Notice on Revision of the Banking Hours 14 October 2020

Revised Banking Hours for Selected Branches and Hire Purchase Centre/Hire Purchase Hub

Dear Valued Customer,

Following the Government’s Conditional Movement Control Order (CMCO), the banking hours of the following branches and Hire Purchase Centre/Hire Purchase Hub have been revised as 9:30am to 3:00pm until further notice.

List of Selected Business Units for Revised Banking Hours

The Bank’s online banking channels remain uninterrupted. For banking transactions, customers are advised to utilise the Bank’s electronic banking, mobile banking and other online services, as part of its physical distancing measures to ensure effective containment of COVID-19 outbreak.

Thank you.

Semakan Semula Waktu Perbankan untuk Cawangan dan Pusat Sewa Beli / Hab Sewa Beli Terpilih

Pelanggan yang Dihargai,

Berikutan Perintah Kawalan Pergerakan Bersyarat (PKPB) yang diumumkan oleh kerajaan, waktu perbankan cawangan dan Pusat Sewa Beli/Hab Sewa Beli yang berikut telah diubah kepada pukul 9.30 pagi sehingga 3.00 petang sehingga diberitahu kelak.

Senarai Unit Perniagaan Terpilih untuk Semakan Semula Waktu Perbankan

Tiada gangguan kepada saluran perbankan dalam talian Bank. Untuk urus niaga perbankan, pelanggan dinasihatkan agar menggunakan perbankan elektronik, perbankan mudah alih dan perkhidmatan dalam talian Bank yang lain, sebagai sebahagian daripada langkah penjarakan fizikal dalam memastikan keberkesanan usaha menangani wabak COVID-19 tersebut.

Terima kasih.

更改银行营业时间 – 特选分行和租购中心/租购枢纽中心

亲爱的顾客,

随著政府实施有条件行动管制令 (CMCO) ,本银行谨此通知,以下分行和租购中心/租购枢纽中心的营业时间将更改为早上9时30分至下午3时,直至另行通知为止。

更改银行营业时间的部分业务单位列表

本银行的在线银行渠道仍然不受干扰。至于银行交易,顾客受劝告善用本银行的电子银行,流动银行和其他在线服务,作为它确保有效抑制新型冠状肺炎病毒蔓延的人身距离措施。

谢谢。

Notice on Confirmed Covid-19 13 October 2020

Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Kota Damansara Branch, in Selangor has tested positive for COVID-19 on 12 October 2020. The said employee had not reported to work since 7 October 2020.

The affected branch has been temporarily closed from 12 October 2020, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

LHDNM : e-Stamp Duty Service 09 October 2020

Dear Valued Customers,

The Bank has launched the Lembaga Hasil Dalam Negeri Malaysia (LHDNM) e-Stamp Duty Service via PBe and PB enterprise’s Bill Payment.

Customers can make stamp duty payment to LHDNM by key in the Adjudication Number provided by LHDNM as the payment reference.

How to perform e-Stamp Duty payment:

  1. Retail Customer
    1. Logon to the online banking
    2. Select “Bill Payment”
    3. Select “Lembaga Hasil Dalam Negeri (STAMP)” then click “Next”
    4. Choose your “From Account” and enter the “Adjudication Number”
    5. Click “Request PAC Now” and enter the PAC number
    6. Click “Confirm” to complete the transaction

  2. Corporate Customer (Maker)
    1. Logon to the online banking
    2. Select “Bill Payment”
    3. Select “Lembaga Hasil Dalam Negeri (STAMP)” then click “Next”
    4. Choose your “From Account” and enter the “Adjudication Number”
    5. Click “Submit”
     

    Corporate Customer (Authorizer)

    1. Logon to the online banking
    2. Click “Pending Approval”
    3. Select the transaction(s) that need to authorize and click “Approve”
    4. Enter the “SecureSign Code”
    5. Click “Confirm” to complete the transaction

Additional Notes:
Please register with STAMPS before proceed with the Stamp Duty payment via PBe and PB enterprise.

Temporary Closure of Bintang Walk Branch 09 October 2020

Closure-of-Bintang-Walk.jpg

Notice on Confirmed Covid-19 09 October 2020

KUALA LUMPUR – Public Bank Berhad (“PBB”) confirms that one of its employees from Public Bank – Bintang Walk Branch, in Wilayah Persekutuan has tested positive for COVID-19 on 7 October 2020. The said employee had not reported to work since 29 September 2020. The employee contracted COVID-19 from family members.

The affected branch has been temporarily closed from 7 October 2020, and deep cleaning and sanitization activities have been carried out in accordance with Kementerian Kesihatan Malaysia guidelines. As an added precaution, employees who had come into close contact with the affected employee had been placed on home-quarantine. Rest assured that we have taken all necessary precautionary measures to ensure the health and safety of our customers, employees and the community.

Customers are encouraged to perform their banking transactions online via www.pbebank.com, or download our PB engage MY mobile app.

Revision on the Banking Hours 09 October 2020

Revision-of-Banking-Hours-1.jpgRevision-of-Banking-Hours-2.jpgRevision-of-Banking-Hours-3.jpg

Common Reporting Standard (CRS) and Foreign Account Tax Compliance Act (FATCA) 05 October 2020

Please click here.

New JomPAY Biller Code Name for TM 02 October 2020

Dear Valued Customers,

Effective 28 August 2020, Telekom Malaysia (TM) will change the Biller Code Name for Biller Code 8888 from TM Unifi Home to TM Unifi.

Kindly refer to the JomPAY Biller Code as printed on your latest TM Bill before making payment.

Important Notes:

  1. Customers who have set the bill as their Favourite, please ensure that you remove the bill to avoid any transaction failure.
  2. You may update/ register your TM bill as Favourite by using the latest JomPAY Biller Code Name.

Thank you.

Temporary Closure of Tawau Branch 30 September 2020