Contact Us

For more information on Public Islamic Bank products and services, kindly contact one of our Customer Care Consultants using your preferred method below:

General Inquiries/Feedback Telephone/Email Address Operating Hours
Public Islamic Bank Berhad 603-2176 6000
islamicbkg@publicislamicbank.com.my
  • Monday - Thursday : 8.45am - 5.45pm
  • Friday : 8.45am - 4.45pm
AITAB Hire Purchase-i 1-800-22-7777
  • Monday - Thursday : 8.45am - 5.45pm
  • Friday : 8.45am - 4.45pm
Products and Other Services 1-800-22-9999
  • Monday - Thursday : 8.45am - 5.45pm
  • Friday : 8.45am - 4.45pm
Public Bank Services Telephone/Email Address Operating Hours
Special Relief Facility-i / 
Moratorium on Financing Payment
pbbsmesupport@publicbank.com.my  
Customer Services Department 1-800-22-5555
customerservice@publicbank.com.my
Monday - Thursday: 8:45 am - 5:45 pm
Friday: 8:45 am - 4:45 pm
PB Card Services 603-2176 8000
custsvc@publicbank.com.my
24 hours daily, including holidays
Hire Purchase 1-800-22-7777
hirepurchase@publicbank.com.my
  • Monday - Thursday : 8.45am - 5.45pm
  • Friday : 8.45am - 4.45pm
Cash Management 603-2176 6751, 603-2176 7835
  • Monday - Thursday : 8.45am - 5.45pm
  • Friday : 8.45am - 4.45pm
Share Trading/Financing 603-2176 6003, 603-2176 6528
shareinvest@publicbank.com.my
  • Monday - Thursday : 8.45am - 5.45pm
  • Friday : 8.45am - 4.45pm
Trade Finance 603-2176 6502
  • Monday - Thursday : 8.45am - 5.45pm
  • Friday : 8.45am - 4.45pm
PBe Customer Support 603-2179 9999
customersupport@publicbank.com.my
6 am - 12 midnight daily, including holidays
Other products and services 1-800-22-9999
customersupport@publicbank.com.my
  • Monday - Thursday : 8.45am - 5.45pm
  • Friday : 8.45am - 4.45pm
Report Lost Telephone Operating Hours
PBe Internet Banking
Login PBe > "Profile Maintenance" > "Cancel ATM Card"
- 24 hours daily, including holidays
Report Lost ATM Card 603-2179 5000 24 hours daily, including holidays
Report Lost Visa/MasterCard - PBB Credit Card Centre 603-2176 8555 24 hours daily, including holidays