Contact Us


Do you suspect your PBe account has been compromised? Spotted suspicious activities in your account?

Click Here to Deactivate your User ID

Report Lost Telephone Operating Hours
PBe Internet Banking
Login PBe > "Profile Maintenance" > "Cancel ATM Card"
- 24 hours
Report Lost ATM Card 603-2170 8000 24 hours
Report Lost Visa/MasterCard - PBB Credit Card Centre 603-2176 8555 24 hours
 
Report Fraud Telephone Email Operating Hours
Case Management 603-2177 3555 pbesecure@publicbank.com.my 24 Hours Daily
 
General Enquiries & Assistance/Feedback Telephone Email Operating Hours
Public Islamic Bank Berhad 603-2176 6000 islamicbkg@publicislamicbank.com.my Monday - Thursday: 8:45 am - 5:45 pm
Friday : 8:45 am - 4:45 pm
PBe Internet Banking Customer Support 603-2170 8000 customersupport@publicbank.com.my 6 am - 12 midnight daily
(12 midnight - 6 am for ID Deactivation only)
Customer Services Department 603-2170 8000 customerservice@publicbank.com.my Monday - Thursday: 8:45 am - 5:45 pm
Friday: 8:45 am - 4:45 pm
PB Card Services 603-2170 8000 custsvc@publicbank.com.my 24 hours
Request For New PB Card PIN/Card Activation 603-2176 8168   24 hours
Hire Purchase 603-2170 8000   Monday - Thursday: 8:45am - 5:45pm
Friday : 8:45 am - 4:45 pm
Housing & Business Financing   loans_dev@publicbank.com.my  
Small & Medium Enterprises (SMEs)   smehelpdesk@publicbank.com.my  
Deposits/Bancassurance/Investment / Red Carpet Banking/Remittance 603-2170 8000 rfsd@publicbank.com.my Monday - Thursday: 8:45 am - 5:45 pm
Friday : 8:45 am - 4:45 pm
Share Trading/Financing 603-2176 6003/603-21766991/603-21766002/603-21773124 shareinvest@publicbank.com.my Monday - Thursday: 8:45 am - 5:45 pm
Friday : 8:45 am - 4:45 pm
FPX   customersupport@publicbank.com.my  

Self Service Terminal Centre
(for Automated Teller Machine, Cash
Deposit Terminals, Cheque Deposit Machines matters)

603-2170 8000
 
customerservice@publicbank.com.my  6 am - 12 midnight daily
Careers  
hrd@publicbank.com.my