No. Type of Charges Amount
1 Issuance of Referral/Credit Reference Letter to Government Bodies Administrative cost: RM25.00
2 Photostating Charges RM2.00 each copy
3 Telephone Charges
  • If the public telephone in the branch is out of order
  • Outstation calls and calls to mobile handphones
  • RM0.50 per local call
  • Actual cost* plus GST per call, subject to a minimum charge of RM0.50 per call.

*The actual cost shall be in accordance with Telekom Malaysia charges which also take into consideration the duration of the call.
Photocopy of Cheques, Pay-in Slips and Advices
  • RM1.00 per page + RM10.00 per request within 1 year period; or,
  • RM1.00 per page + RM20.00 per request above 1 year period
Cheques Deposit and Funds Availability
  • Funds for cheques deposited on Business Days (Monday-Friday) will be available as follows:

Cheques Deposited House Cheque Local Cheque
Before 4.00 p.m. Same Day at 8.00 p.m. Next Business Day at 8.00 p.m.
After 4.00 p.m. Next Business Day at 8.00 p.m. Third (3rd) Business Day at 8.00 p.m.
  • Cheques deposited on a Non-Business Day (Friday*, Saturday, Sunday and Federal Territory holiday) will be processed on the next business day.

*Applicable to Kelantan and Terengganu only.