No. Type of Charges Amount
1 Issuance of Referral/Credit Reference Letter to Government Bodies Administrative cost: RM25.00
2 Photostating Charges RM2.00 each copy
3 Telephone Charges
  • If the public telephone in the branch is out of order
  • Outstation calls and calls to mobile handphones
  • RM0.50 per local call
  • Actual cost* plus GST per call, subject to a minimum charge of RM0.50 per call.

*The actual cost shall be in accordance with Telekom Malaysia charges which also take into consideration the duration of the call.
Photocopy of Cheques, Pay-in Slips and Advices
  • RM1.00 per page + RM10.00 per request within 1 year period; or,
  • RM1.00 per page + RM20.00 per request above 1 year period